User Guide

Welcome to Possfer

This guide is designed for restaurant staff -- from owners and managers to waiters and kitchen staff. Whether you are setting up Possfer for the first time or looking up a specific feature, you will find step-by-step instructions here.

Kullanım Kılavuzu — komple el kitabı→Kasa, mutfak ekranı, kiosk, yönetim paneli, gün sonu kapanışı ve platform paneli; ekran görüntüleriyle, rol rol anlatım.

What Possfer Offers

Possfer is a complete restaurant management system built for the German market. It covers everything you need to run your restaurant efficiently and stay fully compliant with German fiscal regulations.

POS Terminal

Take orders, process payments, handle cancellations, and generate TSE-signed receipts -- all from a single screen.

Kitchen Display (KDS)

Real-time order display for your kitchen and bar. Orders update instantly via WebSocket -- no page refresh needed.

Dashboard

Manage your restaurant from a central dashboard: analytics, staff, reservations, customers, discounts, and more.

Reports & Compliance

Daily closing reports, DSFinV-K exports, DATEV integration, and full GoBD-compliant audit trails.

Guide Sections

Getting Started

Set up your restaurant, create your menu, and add staff accounts.

POS Terminal

Take orders, process payments, handle cancellations, and print receipts.

Kitchen Display (KDS)

View incoming orders in real time, mark items as ready, and manage kitchen flow.

Dashboard

Access revenue analytics, manage staff, reservations, customers, and more.

Daily Closing (Z-Bericht)

Perform the legally required daily closing, count your cash, and generate reports.

Compliance

Understand TSE, DSFinV-K, GoBD, and other German fiscal regulations.

System Requirements

  • ✓Modern web browser -- Chrome, Firefox, Safari, or Edge (latest two versions)
  • ✓Internet connection -- required for TSE signing and cloud sync (offline mode available for basic operations)
  • ✓Any device -- works on tablets, laptops, and desktops; responsive design adapts to any screen size
  • ✓No installation needed -- Possfer runs entirely in your browser; optionally install as a PWA for a native app experience

Support

Need help? Our support team is here for you.

Emailsupport@possfer.com
Phone+49 (0) 30 1234 5678 (Mon-Fri, 9:00-18:00 CET)
Live ChatAvailable in the bottom-right corner of your Possfer dashboard